1. Data Controller

The entity responsible for data processing on this website and platform is:

Body Collective

Jana Reinwarth

Liebenwalderstraße 33

13347 Berlin

Germany

Email: info@bodycollective.eu

Website: www.bodycollective.eu

2. General Information

The protection of your personal data is important to us. We process personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, how we use it, and what rights you have regarding your data.

When using our platform, we may process the following categories of personal data:

• First and last name

• Email address

• Phone number

• Billing and payment information

• Booking information

• Messages and inquiries

• Practitioner profile information

• IP address

• Technical usage data

• Device and browser information

4. Registration and User Accounts

When creating a user account, we process the information you provide in order to create, maintain, and administer your account.

The legal basis for this processing is Article 6(1)(b) GDPR (performance of a contract).

5. Bookings Through the Platform

Body Collective facilitates the connection between clients and independent practitioners offering wellness, therapy, and bodywork services.

To process bookings, we may collect and process:

• Contact information

• Booking details

• Appointment information

• Communication data

This processing is necessary for taking pre-contractual steps and for the performance of a contract in accordance with Article 6(1)(b) GDPR.

6. Practitioner Profiles

Practitioners may create public profiles on the platform.

The following information may be displayed publicly:

• Name

• Profile photo

• Description of services offered

• Qualifications

• Studio or practice address

• Availability information

For mobile services, practitioners may choose not to publish an address.

The publication of profile information is based on the contractual relationship between Body Collective and the respective practitioner pursuant to Article 6(1)(b) GDPR.

7. Payments

Payments are processed through the payment service provider Stripe.

Payment information is processed directly by Stripe. Body Collective does not store complete credit card details.

For more information about Stripe's data processing practices, please refer to Stripe's Privacy Policy.

The legal basis for processing payment-related information is Article 6(1)(b) GDPR.

8. Contacting Us

If you contact us by email, contact form, or telephone, we process the information you provide in order to respond to your inquiry.

The legal basis is Article 6(1)(b) GDPR and Article 6(1)(f) GDPR.

Our legitimate interest is the efficient handling of inquiries and customer communication.

9. Newsletter

If you subscribe to our newsletter, we will use your email address exclusively to send information about Body Collective, services, events, updates, and related content.

The newsletter is sent only on the basis of your consent pursuant to Article 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future.

External service providers may be used to manage and distribute newsletters.

10. Cookies and Analytics

Our website uses cookies where technically necessary for the operation of the platform.

We also use Google Analytics to analyze website usage and improve our services.

Google Analytics will only be activated where the user has provided the required consent.

The legal basis is Article 6(1)(a) GDPR.

You may withdraw your consent at any time through the cookie settings available on the website.

11. Hosting and Platform Operations

The technical infrastructure of the platform is provided through Sharetribe.

Personal data may be processed on Sharetribe servers where necessary for the operation of the platform and the provision of services.

Further information can be found in Sharetribe’s privacy documentation.

12. Recipients of Personal Data

Personal data is shared only where necessary.

Recipients may include:

• Sharetribe

• Stripe

• Technical and hosting service providers

• Newsletter service providers

• Public authorities where legally required

• Practitioners involved in booked services

13. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.

Business and tax-related records are retained in accordance with statutory retention requirements.

14. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent at any time

To exercise your rights, please contact us at info@bodycollective.eu.

15. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority.

The competent supervisory authority for Berlin is:

Berlin Commissioner for Data Protection and Freedom of Information

Alt-Moabit 59–61 10555 Berlin

16. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy where necessary due to legal, technical, or organizational changes.

Any updates will be published on this page.